Pedal Commander FAQs
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General Questions

Yes! Pedal Commander only gives you the performance reserved by the manufacturer. It will only be switched on when you really need the power and will not push your vehicle beyond its original safety measures.

When a dealership does any kind of work or repair, they run a scan on the vehicle's computer to see if anything has been changed. Other aftermarket tuners and programmers will leave "flags" on the ECU after they've been installed, and will remain even after they've been removed. These digital footprints are what causes dealerships to void any kind of claim or maintenance program.

Pedal Commander is 100% UNTRACEABLE by dealerships because it doesn't leave these "flags" on your ECU. Before going in for service, just make sure you turn the unit off and tuck it out of sight and you're good to go!

If you’re going in for any kind of repair or problem, we recommend removing the unit just to be safe because when a dealership starts running diagnostics, they look for things like this to avoid a warranty payout.

Pedal Commander dos not increase horsepower, but it gives you complete customization control over how you want your gas pedal to respond with acceleration.

Absolutely! The Pedal commander compliments any tune, performance chip, or aftermarket add-on. We only intercept the electronic signal and remap the throttle curve, so its beauty lies in its simplicity. You will be pleased with the results.

No, the Pedal Commander is an easy plug-and-play installation that takes just a few minutes. Make sure to follow the instructions that’s included with your unit to prevent any issues. Visit our Installation Page to watch installation videos as well.

Yes. Eco mode reduces the fuel that you use by decreasing your throttle response and improving your MPG.

The Pedal Commander is water resistant, but it is not water proof.

Yes! The Pedal Commander is just as effective on manual transmissions as it is on automatics.

Product Questions

We recommend changing the modes of the PC unit ( Eco, City, Sport, or Sport+) while your foot is off the accelerator or while cruise control is disengaged. By doing this, it will prevent any CEL or EPC lights coming on and putting your vehicle into limp mode. Each of our modes have different signal strengths so we say to do this as a preventative measure.

To change modes, press the white star button. This will illuminate the LED light for City, Sport or Sport+.

ECO

Eco mode​ slows down the throttle response. It allows you to maximize fuel economy up to 20% over the stock ratings. It also doubles as a valet mode to keep a driver (or even your newly licensed teenager) from being able to accelerate above a certain rate.

***Eco mode is not in effect while your vehicle is in cruise control.***

CITY

City mode​ is perfect for daily driving. Many of our customers say that city mode allows the vehicle to accelerate as it should have from the factory. It gives you the response of an "old school" throttle cable with a 1:1 pedal-to-throttle acceleration ratio.

SPORT / SPORT+

Sport and Sport+ modes​ are not for the light hearted! Gives any vehicle the response and acceleration of a race car, allowing you to get up and go when you need to without waiting for the ECU to catch up to your foot. Perfect for spirited driving or on a race track. Please use with caution!

To go into ECO mode, you need to press and hold the yellow program button for 3 seconds. This is a safety feature meant to keep you from accidentally cycling into a mode with a drastically slower response.

Each mode can have its sensitivity adjusted to 9 different levels.

The minus button “-” will light a red LED and decrease the sensitivity from -1 to -4.

The plus button “+” will light a green LED and increase the sensitivity from +1 to +4.

When there is no LED lit between a number, you are in the base sensitivity setting for that mode.

To turn the Pedal Commander off, use the yellow program button to cycle through the modes. It should go from City, to Sport, to Sport+, and then to all the LED lights being off. When all the lights are off, Pedal Commander is off and you are back to your vehicle's stock throttle response.

The Pedal Commander has a memory that retains the last mode you left it in before you shut your vehicle off. You won't have to worry about putting it back into your favorite mode every time you go for a drive.

You do not need to worry about turning the Pedal Commander off manually. The Pedal Commander unit will automatically shut off when the ECU in your vehicle goes to "sleep," which is usually 5 minutes after you shut off the engine.

Shipping Questions

Pedal Commander orders are shipped Monday to Friday between 9:00 AM to 3:00 PM PST (excluding some holidays). Shipping cost will vary depending on the shipping method you choose during checkout. Check your email for tracking information. For more information on shippings and orders, visit our Orders and Shipping page.

We do have international shipping available on our website. Depending on the Duties and Taxes Law for the selected Country, custom fees may apply.

It is the customer's responsibility to pay these fees upon delivery of the package.

Yes, we have Local Pick-up available. For customers interested in Local Pick-up, please contact us at 805-365-1010, Mon - Fri 9AM - 5PM PST, or email us at customerservice@pedalcommander.com and we will coordinate a pick-up time.

We ship orders to the address provided by the customer at checkout. Once an order is shipped and has left our premises, we will not be able to correct the address to which it is being delivered.

If you entered an incorrect shipping address, please read the options below that can be taken to resolve the issue.

1. Contact the post office.

If the package is being delivered to the same town, but the street or housing number is incorrect, you will be able to contact your local post office and request a local pick up. This will prevent the package from being delivered to the incorrect shipping address that was entered.

2. Wait for the package to be returned to the sender.

The package may be refused by the resident at the current address or will not be delivered by the postal service. In these instances, the package will then be returned to our warehouse and we will contact you to ask for the next step.

3. Contact the reception desk.

If the address the package was shipped to has a reception desk, you can contact them to see if they received your package, tell them to keep an eye out for your package and return to sender, or keep it there for you to pick up.

We, unfortunately, are not able to issue refunds or replacements for orders that were placed with an incorrect shipping address.

Returns & Exchanges

We want to make sure each customer is satisfied with their purchase. If you're looking to return or exchange your Pedal Commander for whatever reason, we offer returns or exchanges within 30 days of receiving your order. You can return your product for an exchange with a different Pedal Commander (no charge) or a refund to the original payment method (there is a $9 processing fee).

If the returned product is damaged, you may qualify for a partial refund. We will assess the conditions once we receive the product back and will notify you in case that return is not qualified for a full refund.

For more information on our return/exchange policy, visit our Return, Refund, and Exchange page.

If you want to check up on your return/exchange, you can visit our Returns Center below.

Visit our Returns Center: https://returns.richcommerce.co/return/new?c=pedalcommander

Warranty

Each Pedal Commander purchase comes with a 2-year product warranty as long as you can provide a copy of your receipt and purchase it through an authorized seller. This warranty is not transferable if you sell the unit or if you purchase it used.

For more information about our warranty, visit our Warranty page.